Our business model
Giarte is a networked executive knowledge company. Our business is creating business value out of thousands of cases and expert opinions. Our experts are seasoned executives out in the field, sharing their thoughts. We call it 'the power of experienced expertise'.

We are 'community powered'
Our knowledge heart is DigitalBoardroom, our community network. Why do executives bother to join us when they are time-starved? Authoritative counsel, provocative points of view and practical insights are the ultimate food for thought in order to be more successful in harnessing the power of information technology.

Our activities
We create content, build special interest CxO networks, organize events and deliver the insights needed to manage IT-business enabled innovation. From a granular and unique perspective we develop information and solutions tailored to the needs of the marketplace. We also use our network and experience for third parties, like consultants and software companies. For many years now, Giarte has been carrying out projects for companies such as Accenture, Atos Origin, IBM, HP Software, Microsoft, PWC, SAP and SAS Institute.

The outsourcing connection
One main field of expertise is outsourcing. Annually, hundreds of outsource contracts are evaluated with due diligence. This survey is unique in terms of its scope, level and result. Our 'Outsourcing Performance' study evolved into a lively sub-community with benchmark studies, research notes, diners and round table discussions. The study has proven to help managing outsourcing relationships more successfully.

Services co-developed with executives
Based on our trusted relationships with CIOs we developed ITsat, a practical methodology to measure and improve user satisfaction globally in an ever-changing sourcing landscape. ITsat delivers objective and automated feedback to continuously improve the quality of the end-to-end service chain. We reinvented user satisfaction as a metric that can be linked to other ratios like TCO, process compliance and SLA performance.

Giarte is based in Amsterdam and carries out projects mainly in the Netherlands, Belgium and the UK.